Cancellation & Refund Policy
Last Updated: June 20, 2026
Thank you for choosing Bazar Mart! We want to ensure that you have a great
experience using our 80+ financial and productivity tools hosted on
https://app.bazarmartbd.com.
Since we offer premium subscription plans, we have established a clear and fair
Refund Policy. This policy applies to all our premium tiers:
- Pro Plan (Monthly / Annual Subscription)
- Plus Plan (Monthly / Annual Subscription)
- Lifetime Plan (One-Time Payment)
Please read the following terms carefully to understand your rights and our
obligations regarding refunds.
1. 7-Day Money-Back Guarantee
We offer a 7-Day Money-Back Guarantee for your initial purchase of any of our
premium plans (Pro, Plus, or Lifetime).
- If you are not fully satisfied with our premium tools and services, you may
request a full refund within 7 calendar days of your original transaction
date.
- After the 7-day period, no refunds will be issued for monthly, annual, or
lifetime plans under any circumstances.
2. Eligibility & Fair Use Policy (Anti-Abuse Clause)
To prevent system abuse and protect our resources (including server bandwidth
and Google AI API credits), refund eligibility is subject to the following Fair
Use Conditions:
- AI Resource Usage: A refund will not be issued if you have heavily consumed
the AI credits or generated excessive AI-powered tasks (more than 10% of
your plan's monthly allocation) within those 7 days.
- Tool Exploitation: If our system detects that you subscribed solely to
export a massive amount of data, generate a large batch of reports, and then
immediately requested a refund, we reserve the right to decline your
request.
- Account Standing: The requesting account must not be suspended or banned for
violating our Terms & Conditions.
3. Renewal Cancellations
- Pro & Plus Plans: These plans are subscription-based and renew
automatically. You can cancel your subscription at any time through your
Account Settings.
- Upon cancellation, you will continue to have access to the premium features
until the end of your current billing cycle.
- We do not offer pro-rated refunds for partial-month usage or early
cancellations of active billing cycles.
4. Lifetime Plan Specifics
Our Lifetime Plan is a one-time payment for lifetime access to our premium
tools.
- It is covered by our standard 7-Day Money-Back Guarantee under the same
eligibility and Fair Use conditions mentioned in Section 2.
- After 7 days, the Lifetime purchase is final and non-refundable. The
subscription cannot be transferred to another user account.
5. How to Request a Refund
If you meet the eligibility criteria and wish to request a refund, please
contact us with your invoice/payment receipt through one of the following
methods:
- Email: Send your request to hasanmoulobi1@gmail.com with the subject line
"Refund Request - [Your Username/Email]".
- WhatsApp Support: Reach out directly at +8801766784315.
Please include the following details in your request to help us process it
faster:
1. Your full name and registered account email.
2. The date of purchase and payment transaction ID.
3. A brief explanation of why you are requesting a refund (we appreciate your
feedback to help us improve our tools).
6. Refund Processing Time
- Once your request is received and verified, we will notify you of the
approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically
be applied to your original method of payment (such as credit card, mobile
banking like bKash/Nagad, or bank transfer).
- The refund processing typically takes 5 to 7 business days to reflect in
your account, depending on your payment gateway or bank's processing times.